Leading people and organizations

About the course

The course exposes participants to key types, concepts, and aspects of leadership and strengthens understanding of the organizational dynamic and behavior. Participants will learn principles, skills, and competencies required for leading people and organizations that may overlap but are different from those required for management. They will learn how to lead people and organizations across, up and down, independently of the formal position. They will improve their ability to act as transformational change agents, exercise agile leadership during crises and disruptions, and manage time, stress, and energy. They will be able to identify toxic and dark aspects of leadership and learn how to avoid and tackle them. They will be expected to identify their own style of leadership and will be required to elaborate a leadership development plan at the end of the course.

The teaching style will be practical and interactive, with participants encouraged and expected to fully participate along with the instructor and teammates. Sessions will be divided between interactive lectures and group working sessions. Lectures will offer an overview of the key theories and concepts, alongside a critical perspective and tailored to the current context and environment. The interactive nature of lectures, group sessions, and final presentations will give participants the opportunity to ask questions and express opinions and to practice leadership skills in a safe environment.

Who this course is for

✔ This course focuses on soft skills that are relevant for any job, in any industry and in any organization in public, private, and non-profit sectors.

✔ Its main target are professionals at the middle management level but is also useful for senior managers and junior professionals. It applies 360-degree leadership - lead across, lead up, and lead down approaches and it doesn’t link leading with a position.

✔One of the seven classes is on women leadership; however, it is targeted at both women and men since men should also be aware of the challenges of women in leadership roles.


Learning objectives

At the end of the course, participants should have a clear understanding about: 

  • Understand what leadership is and what it is not;
  • Learn about different styles of leadership, their benefits and challenges;
  • Understand how to apply transformational and agile leadership;
  • Learn how to lead up, lead-across and lead down;
  • Learn key leadership principles, skills, and competencies;
  • Learn how to tackle the dark and toxic sides of leadership.
  • Learn avoiding burnout, manage time, stress, and energy, have life balance;
  • identify your own style, your strengths and weaknesses, and develop a leadership development plan.

Programme Content

  • Various aspects of the concept of leadership, various theories of leadership, myths, and challenges related to leading; the difference between leadership and management);
  • Learn about key leadership styles, their benefits, and challenges;
  • Focus on transformational and agile leadership;
  • 360-Degree leadership - lead-up, lead-across and lead-down;
  • The iceberg of organizational culture;
  • Key leadership principles, skills and competencies;
  • Have a healthy work-life balance based on emotional intelligence and agility;
  • How to tackle dark and toxic sides of leadership.
  • Identify your leadership style and its further development plan.

About the instructor: Sossi Tatikyan has a Diploma from the Yerevan State University, Master of Public Administration from Harvard Kennedy School, Executive Master of Business Administration from ESCP Business School, and is currently a PhD Researcher in the Brussels School of International Studies. She has been a diplomat, specialized in multilateral security and human rights diplomacy, representing Armenia in NATO, UNODC, IAEA and OPCW. She has subsequently worked in the OSCE and UN political and peacekeeping missions. She has coordinated UNDP and US Freedom House projects in Armenia dealing with democratic governance. She has led diverse teams throughout various stages of conflict and post-conflict environments, has been providing advice on public, foreign and security policy and governance to both Armenian institutions and international actors, and is involved in public diplomacy and peacebuilding activities. She has policy articles and academic papers, and has given a series of TV interviews. She is a member of UN Senior Women Talent Pipeline and member of international senior expert networks.

Start date: September 18, 2023

Duration: 14 hours, 7 sessions

Mode: Online

Fee: 45.000 AMD

*The price of the course and the schedule for Open Education's regional centers differs. Please contact the regional center for the details.


Here is the Guide to online registration.
Follow the steps to register for the course.