PERFORMANCE MEASUREMENT AND MANAGEMENT
This course focuses on how performance measurements are becoming increasingly important in public, non-profit, as well as business settings. It will ground students in the fundamentals of performance measurement systems and demonstrate how they are critical from a mission, strategic, funding, transparency and accountability perspective. It will cover not only how to select appropriate measures, but also how to implement a performance measurement system and use performance measures in managing an organization. In addition, the course will highlight the need for leadership and management acumen to ensure success in achieving meaningful, significant and lasting results.